Returns & Exchanges

At Pulsar Gaming Gears, we want to ensure your competitive edge is never compromised; if you are not satisfied with your purchase, you can return or exchange your gear within 30 days of delivery.

Return Process

• 1.
  Initiate Request

  Visit our online returns portal and enter your order number and email address to begin the RMA process.

• 2.
  Prepare Package

  Securely pack the item in its original packaging, including all accessories, manuals, and the provided return authorization slip.

• 3.
  Ship Item

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Inspection & Refund

  Once our technical team verifies the condition of the hardware, your refund or exchange will be processed within 5-7 business days.